Operations Health Check
Get a ranked 30/60/90 plan built from on-site observation—focused on covers, labor deployment, and prime cost.
What you get (and what changes)
- On-site assessment during a live shift—lunch or dinner service
- Clear priorities you can execute immediately (no theory, no busywork)
- A ranked 30/60/90 plan that tells your team what to do Monday, not “someday”
How this works (start to finish)
1
Discovery Call (30 min, Zoom)
Your goals, your constraints, your current numbers
2
On-Site Assessment (4–5 hours during service)
Rick observes, interviews, documents
3
30/60/90 Plan Delivery (1 week)
Ranked actions + sequence + scoreboard
Total timeline: 2–3 weeks from booking to plan in hand
What we assess (on-site, during service)
Revenue & Throughput
- Covers + Table Turns: pacing, seating flow, bottlenecks, throughput
- Service Execution: ticket time, manager presence, recovery systems
- Bar + Beverage (if applicable): bartender deployment, upsell structure
Cost & Efficiency
- Labor Deployment: station roles, scheduling, shift productivity
- Prime Cost Controls: waste points, portion flags, receiving checks (when observable)
- Food Safety: practical observations on shift (not a compliance inspection)
Management Systems
- Pre-shift meetings and shift notes
- Scoreboard and accountability cadence
- Daily/weekly review rhythm
Deliverables
- Findings summary (priorities, plain language)
- Ranked 30/60/90 plan (first, second, third)
- Closeout debrief (Zoom) + optional implementation support
Investment + timeline
Investment: Custom scope—discussed in consultation
Timeline: Book consultation within 48 hours. On-site assessment scheduled within 2 weeks. Plan delivered within 1 week of assessment.
What this is
A practical assessment run by someone who’s managed restaurant operations for 30+ years—focused on what you can control and execute with your current team.
The goal: create momentum with a ranked action plan, not deliver a report that sits unused.